.sr-only{position:absolute;width:1px;height:1px;padding:0;overflow:hidden;clip:rect(0,0,0,0);white-space:nowrap;border:0}.chat-launcher{position:fixed;bottom:24px;inset-inline-end:24px;z-index:50;border:0;border-radius:4px;background:var(--navy);color:white;padding:16px 22px;box-shadow:0 6px 24px #071f3f35;cursor:pointer;font-size:15px;font-weight:650;display:flex;align-items:center;gap:10px}.chat-launcher>span{color:var(--gold);font-size:21px}.chat-panel{position:fixed;bottom:93px;inset-inline-end:24px;z-index:60;width:390px;max-width:calc(100vw - 32px);height:570px;max-height:calc(100dvh - 120px);background:#fff;border:1px solid var(--line);box-shadow:0 15px 60px #071f3f35;border-radius:9px;overflow:hidden;display:flex;flex-direction:column}.chat-heading{background:var(--navy);padding:19px;color:white;display:flex;justify-content:space-between;align-items:center;gap:15px}.chat-heading strong{display:block;font-size:20px}.chat-heading span{display:block;font-size:12px;margin-top:5px;color:#dce7ed}.chat-close{border:0;background:none;color:white;font-size:28px;cursor:pointer;padding:2px 7px}.chat-log{padding:20px;overflow:auto;flex:1;background:#f4f7f9}.chat-message{margin-bottom:16px;max-width:95%;padding:13px 15px;background:white;border:1px solid #e0e6eb;border-radius:3px}.chat-message b{font-size:11px;color:var(--teal)}.chat-message p{font-size:15px;line-height:1.6;white-space:pre-wrap;margin:6px 0 0;overflow-wrap:anywhere}.chat-user{margin-inline-start:auto;background:#e4eff0}.chat-human{border:1px solid var(--teal);background:white;color:var(--teal);font-size:13px;padding:9px 13px;cursor:pointer}.chat-message.chat-human{background:#fff9de;border-color:#e7d58a}.chat-system{background:transparent;border:none;padding:0}.chat-choices{display:grid;gap:9px}.chat-choices a{background:white;border:1px solid var(--line);padding:12px;font-size:14px;font-weight:600;color:var(--navy)}.chat-entry{padding:14px 16px;border-top:1px solid var(--line)}.chat-entry>a{font-size:12px;color:var(--teal);display:block;text-align:center;margin-top:10px}.chat-form{display:flex;gap:8px;margin-top:10px}.chat-form textarea{flex:1;min-width:0;resize:vertical;max-height:100px;font-size:16px;padding:10px;border:1px solid #becbd4;font-family:inherit}.chat-form button{width:43px;background:var(--gold);color:var(--navy);border:0;font-size:24px;cursor:pointer}.chat-error{font-size:12px;line-height:1.5;margin:8px 0 0;color:var(--muted)}.chat-consent p{font-size:13px;line-height:1.7;color:var(--muted)}.chat-consent button{padding:13px;background:var(--gold);color:var(--navy);border:0;cursor:pointer;font-size:14px;font-weight:650}.chat-panel button:focus-visible,.chat-launcher:focus-visible{outline:3px solid var(--teal);outline-offset:3px}@media(max-width:600px){.chat-launcher{inset-inline-end:16px;bottom:16px;padding:12px 16px;font-size:14px}.chat-panel{bottom:79px;inset-inline-end:16px;height:580px;max-height:calc(100dvh - 105px)}}
.chat-panel [hidden]{display:none!important}.chat-log{min-height:0;position:relative}.chat-entry{flex-shrink:0}#chat-keyboard{display:block;font-size:10px;color:var(--muted);margin-top:6px}.chat-lead{padding:16px;background:white;border:1px solid var(--line);border-radius:5px;display:grid;gap:12px}.chat-lead h3{font-size:19px;margin:0}.chat-lead p{font-size:13px;line-height:1.55;margin:0}.chat-lead label{display:grid;gap:5px;font-size:13px;font-weight:600}.chat-lead input,.chat-lead textarea{box-sizing:border-box;width:100%;min-width:0;font:inherit;font-size:16px;padding:9px;border:1px solid #adbdc9;border-radius:3px;background:white;color:var(--navy)}.chat-lead textarea{resize:vertical}.chat-lead .chat-lead-consent{display:flex;align-items:flex-start;gap:9px;font-weight:400;line-height:1.5}.chat-lead-consent input{width:18px;height:18px;flex:0 0 18px;margin-top:2px}.chat-lead .chat-lead-privacy{font-size:11px;color:var(--muted);overflow-wrap:anywhere}.chat-lead button{padding:12px;background:var(--gold);color:var(--navy);border:0;font-weight:650;cursor:pointer}.chat-lead-error{color:#9c2525}.chat-lead input:focus-visible,.chat-lead textarea:focus-visible{outline:2px solid var(--teal);outline-offset:2px}.chat-message.chat-lead{display:block}.chat-message.chat-lead p{white-space:pre-wrap}

.chat-privacy-actions{display:flex;flex-wrap:wrap;justify-content:center;gap:8px 16px;margin-top:8px;font-size:11px}.chat-privacy-actions a,.chat-consent a,.chat-lead-privacy a{color:var(--teal);text-decoration:underline}.chat-withdraw{border:0;background:none;color:var(--muted);font:inherit;text-decoration:underline;cursor:pointer;padding:0}.chat-consent a{display:block;font-size:13px;margin:12px 0}.chat-restart{background:var(--navy);color:white;border:0;padding:10px 16px;cursor:pointer}.chat-privacy-actions button:disabled{opacity:.5}